Terms of service

Terms & Conditions

Last Updated: June 2026

Welcome to Zainab Branded Collection. By accessing our website and placing an order, you agree to comply with the following Terms & Conditions.

1. Acceptance of Terms

By using our website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to make purchases through our store.

2. Products & Availability

We specialize in premium scarves and fashion accessories. While we strive to display product images accurately, actual colors and appearance may vary slightly due to screen settings and photography lighting.

Product availability is subject to change without notice.

3. Orders

Placing an order constitutes an offer to purchase our products. All orders are subject to verification and acceptance.

We reserve the right to cancel or refuse any order due to:

  • Product unavailability

  • Pricing errors

  • Suspected fraudulent activity

  • Incorrect customer information

4. Order Confirmation & Dispatch

All orders are verified before shipment.

  • Confirmed orders received before 6:00 PM (Pakistan Standard Time) are dispatched on the same day.

  • Orders confirmed after 6:00 PM are dispatched on the next working day.

Customers may be contacted via phone call, WhatsApp, or email for order verification.

5. Pricing & Payments

All prices are listed in Pakistani Rupees (PKR).

We reserve the right to update prices, promotions, and product information without prior notice.

6. Shipping & Delivery

Delivery times are estimated and may vary depending on the destination and courier service.

Zainab Branded Collection is not responsible for delays caused by:

  • Courier companies

  • Weather conditions

  • Public holidays

  • Events beyond our reasonable control

7. Returns & Exchanges

Returns and exchanges are handled according to our Return & Exchange Policy. Customers must review the policy before making a purchase.

8. Intellectual Property

All website content, including logos, product images, graphics, text, and designs, is the property of Zainab Branded Collection and may not be copied, reproduced, or used without written permission.

9. Privacy

Any personal information collected through our website is used solely for order processing, customer support, and improving our services.

We do not sell or rent customer information to third parties.

10. Limitation of Liability

Zainab Branded Collection shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

11. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Updated terms will be posted on this page and become effective immediately upon publication.

12. Contact Information

Zainab Branded Collection

Email: zainabbrandedcollection@gmail.com

Phone: +92 334 0224073

Address: Karee Town, FB Area Block 1, Gulberg Town, Karachi 74200, Pakistan